EngageInterested replies are sitting unread in someone's inbox
With many mailboxes, nobody sees every reply. One inbox, already sorted, fixes that.
How do I see replies from all my sending mailboxes in one place?
Engage checks every connected mailbox every few minutes, matches each reply to its lead and campaign, and shows it in one Replies inbox. AI labels each reply Positive, OOO, Negative or Neutral. A positive reply moves the lead to Interested and creates a follow-up task with a deadline. You answer from the inbox, and the email goes out on the original thread from the mailbox that received the reply.
Signs you have this problem
- Someone finds a "yes, let's talk" reply a week late
- Out-of-office and bounce messages bury the real answers
- Each rep has to log in to every sending mailbox
- Follow-ups keep going to people who already replied
What Engage does about it
One inbox for every mailbox
Replies from every connected mailbox, matched to their lead and campaign.
Sorted by AI
Positive, OOO, Negative or Neutral, so the interested ones are easy to find.
Deadlines on interested replies
A follow-up task with a response deadline, shown on the lead's card.
Answer on the same thread
From the mailbox that received the reply, threaded with the original email.
Sequences stop
An answer cancels the lead's remaining emails; an out-of-office pauses them until the lead is back.
See it in the product
What Engage does not do
Engage reads replies from connected Gmail and Google Workspace mailboxes only. Replies that arrive somewhere else, such as a colleague's personal address, are not picked up.
Frequently asked questions
How do I see replies from all my sending mailboxes in one place?
Engage checks every connected mailbox every few minutes, matches each reply to its lead and campaign, and shows it in one Replies inbox. AI labels each reply Positive, OOO, Negative or Neutral. A positive reply moves the lead to Interested and creates a follow-up task with a deadline. You answer from the inbox, and the email goes out on the original thread from the mailbox that received the reply.
What if the AI labels a reply wrongly?
Every reply stays in the inbox whatever its label, and you can move the lead to another stage by hand.
Related features
AI reply inbox
Replies arrive in one inbox, already labelled. Answer the interested ones without leaving Engage.
Learn more →Lead pipeline
A pipeline board for the leads your emails warm up, with the full history one click away.
Learn more →Dashboard & insights
One screen with today's sends, replies and hot leads, and the next moves worth making.
Learn more →See Engage with your own sending setup
Book a short demo. We will connect a mailbox, check your timing and walk through replies and the pipeline with you.